FAQ about In-Person Appointments
We are open Monday through Friday and caring for our patients with essential healthcare needs. We are operating with limited remote administrative staff and limited therapists in the office. We have one therapist in the space at one time. We have 3 physical therapists (Patricia, Tracey and Stephen) available to see patients. As other PTs plan to return to the office we will reach out and let you know. If you are wanting in-person visits, please contact firstname.lastname@example.org or 212-686-3101.
Here’s what we are doing to keep our patients healthy during their visit:
All providers and staff wear masks and other appropriate protective equipment like gloves.
All staff will continue to wash hands frequently.
All patients are screened for COVID-19 symptoms (dry cough, sore throat, flu-like symptoms, headache, diarrhea, vomiting, loss of smell or taste, or have purple/blue lesions on feet/toes) before arriving for their visit.
All providers, staff, and patients are also screened for COVID-19 symptoms at the practice entrance and given a temperature check with a “no-touch” thermometer.
All patients are required to wear a mask or face covering.
Social distancing measures will be enforced. Only 2 people are allowed in the elevator at one time.
We ask that you arrive as close to time of visit to go straight to a private treatment room.
Our rooms are cleaned and sanitized throughout the day.
Equipment in main gym & Pilates area have been moved to support appropriate distancing measures
Yes! Video Telehealth sessions are still a good option for our patients who prefer to have a virtual visit, or who may not require hands-on treatments. If you aren’t sure whether you need an in-office visit or a video visit, you can contact our front desk at email@example.com.
We are offering video visits to patients who are new to KIMA. The initial evaluation involves a subjective history and testing of ROM and other movements. Your physical therapist can guide you through these movements and determine your diagnosis and treatment plan over video.
Email us at info@kimawellness to schedule an appointment online.
Call our front desk at 212-686- 3101 for scheduling assistance.